SHIPPING & RETURNS

Man Carrying a Box

Shipping Policy

Shipping fees are by distance by weight and by volume, most shipping through UPS ground and fees will be included on top of the purchase price`. Expedited can be at request, but pending approval. All packages must have insurance and signature on delivery as part of our shipping policy.

 

Shipping domestic USA only, company does not export or ship internationally. Furniture and select art items do not ship but are for local store pick-up only. Local Delivery can be arranged if you call into the store or email and arrange directly. Fees applied.

Man opening cardboard parcel

Return Policy

*NO RETURNS, NO REFUNDS*

No returns policy applies to all furniture, art, home goods, hardgoods, and softgoods offered in-store and online.  

If there are goods received in a damaged condition please email customer service for resolution: repairs, even-exchange or store credit may be issued in case by case review.  Product must be unused and in 'like new' condition for consideration, original store receipt or transaction record must be present and verified.

Customer Service: experiencedesignproject@gmail.com